Fraud Prevention

If you discover fraudulent transactions, charges for the wrong amount, or other suspicious activity on your account, please contact a customer service representative at the Citizens Community Bank branch of your choice as soon as possible.

Reporting Suspicious or Fraudulent Communications

You should report suspicious activity or email communications to the Federal Trade Commission (FTC).  Send the actual email you received to  If you believe you've been scammed, file your complaint at, then visit the FTC's Identity Theft Web site to learn how to minimize your risk of damage from identity theft.

Monitoring Your Credit Reports

Review your credit reports at least once a year, and look for suspicious or unknown transactions, accounts, or loans. Each of the 3 major credit reporting agencies provide a free credit report once a year at, or you can contact each credit bureau at:

For Additional Information on Fraud Prevention visit the following links: