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“Bright Lights” by Lindsay Herring, taken in Brooks County, Georgia  

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Welcome!

At Citizens Community Bank, we have been committed to building personal banking relationships for five generations. Banking with us means you are assured professional service from a strong and respected financial institution, and we invite you to become a valued part of our banking family. We want to make the transition easy for you, so we have prepared an Account Change Kit to help you make the switch from your existing institution.

Important Message About Online Banking

Beginning Monday Nov 17, 2014 our Online Banking vendor will be updating their system. The new enhancements will not support users on Internet Explorer Browser version 6 (IE6) OR an XP operating system. If you utilize Windows XP operating system, you will be require you to upgrade to a current browser to log in. You may download Google Chrome or Firefox browser and use them when you access the Internet for Online Banking.

New Debit Cards!

On January 12, 2015 we will be changing to a new debit card system. Some of the benefits include:

1)Technology to help us fight fraudulent activity at no additional cost to our customers.

2) "Real time" transactions: This means all debit card transactions will to post immediately to your account and the system will automatically make all deposits immediately available on your card.

Existing "Blue" debit cards will work until 1/12/2015. You will be receiving your new debit cards prior to 1/12/2015. Consumer debit cards will be burgandy & business debit cards will be tan. The new cards will not be effective until 1/12/2015. If you do not receive your new card by Friday January 9, 2015, please contact us at 229-794-2111.

 

 

 

Lost/Stolen Debit Card

During regular business hours you may contact the bank If your debit card is lost/stolen at 229-794-2111.

After hours you should contact our card vendor at 800-500-1044 to report the card lost/stolen.

New Fraud Monitoring Coming 1/12/2015!

Your ATM/Debit card transactions will be monitored day and night with an innovative fraud monitoring solution that will help protect your accounts using state-of-the-art intelligence technology and skilled fraud experts. If we detect suspicious transactions one of our fraud specialist will attempt to contact you right away. If fraud is confirmed we will disable your card immediately, and if you aren't available we'll assign your card a special "watch" status until we know all is well.

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